All Blog Posts Tagged 'customer' (7)

Four Mistakes Even Smart Businesses Make on LinkedIn

Most businesses have a page on LinkedIn. Many use this professional social network to promote the company, whether treating it as a public relations vehicle or a place to recruit new employees. But unlike more popular networks such as Twitter and Facebook, LinkedIn is specifically about business, and that can make it tricky to figure out what you…

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Added by Shane Jones on May 29, 2013 at 3:00pm — No Comments

What Your Online Customers Really Want to See

 

Many of the old go-to’s of business still ring true — like the customer is always right. However, it can be a little more difficult to gauge exactly what a customer wants when they’re virtual.

 

Are your customers happy? Could you be doing better?

 

Unlike the old school ways of engaging face-to-face…

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Added by Shane Jones on November 14, 2012 at 3:00pm — No Comments

How To Create An Effective Newsletter

The typical form of newsletter is a one-way communication where you provide information to customers, such as product updates and announcements. Creating a successful newsletter can be extremely rewarding. Subscribers and customers respond with glowing feedback, online sales jump and your customer relationships and brand loyalty deepens. Here are some useful tips that might help in creating a successful newsletter.

 

Define Success



Ask yourself "What is…

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Added by Nelson Tan on June 3, 2012 at 6:35am — No Comments

10 Principles To Apply In Building Your Online Business

In the years I've invested myself in dedication to the business of Internet Marketing, I've observed that though technologies and different fields of expertise appear and recede overtime like any other ever-changing business outlook, only timeless, universal principles remain.



The first and foremost characteristic of Internet Marketing is automation. Alex Mandossian once said that "Internet Marketing is meant to train us as lazy workers but high thinkers." We are constantly thinking…

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Added by Nelson Tan on May 31, 2012 at 2:09pm — No Comments

The April Slightware Report - Planes, Trains and Awful-mobiles

If your brand involves transportation - getting people from point A to point B - nothing will ruin the customer experience more than, well, NOT getting people from point A to point B. Many types of transportation are becoming more and more software dependent, and for the most part, experiences are far better. How about those days of CALLING an airline to check the status of a flight? But, when software turns into slightware trying to go places is pointless.

 

Surely You…

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Added by Kenneth J. Weiss on April 25, 2011 at 8:10pm — 4 Comments

Top 20 social media monitoring vendors for business

Excellent article I wanted to share from socialmedia.biz



Data galore: A screen grab from Radian6.

A rare comparison of the major monitoring & engagement

services: Radian6, Lithium, Attensity360 & 17 more

By J.D. Lasica and Kim Bale

Socialmedia.biz

The online…

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Added by Rory on April 7, 2011 at 11:44am — 1 Comment

Social Media and Culture Change

UPDATE: In a surprise move, GM chief executive Fritz Henderson announced his resignation on Dec. 1, 2009. GM chairman Ed Whitacre will assume responsibilities until a replacement is found. After reading this blog post, one may wonder why Henderson called it quits so abruptly. Whitacre told reporters, “While momentum has been building over the past several months, all agreed that changes needed to be made.”





I recently posted a status update to my Facebook page expressing… Continue

Added by Cathy Y. Taylor on December 1, 2009 at 1:00am — 6 Comments

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