The first rule of social media, or any communication, is to listen first. We all need to grow bigger ears!
But, how many of us actually listen with our “ears”?
Setting up social media outposts and keyword searches isn’t listening. Doing a yearly survey to supporters isn’t listening. Checking Google Analytics and saying: “oh no, my web traffic went down” isn’t listening — it’s just hearing.
It’s…
ContinueAdded by NewMediaSocial on September 20, 2011 at 10:00am — No Comments
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